Pillar And Post Inn & Spa Niagara-on-the-Lake, Niagara-on-the-Lake ➤ Reviews, Rooms & Prices 2024

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About the Hotel

48 John Street, Niagara-on-the-Lake, Canada, L0S 1J0

Pillar and Post Inn & Spa, originally a canning factory from the 1890s, has undergone extensive renovations to become a noted five-star hotel in Niagara-on-the-Lake. The hotel features a sprawling 13,000 square foot spa and is celebrated for its fine dining restaurant known for serving some of the best steak in the region. Situated in the heart of Ontario's Wine Country, the location offers a unique blend of historical charm and modern luxury, attracting visitors to both its lavish accommodations and thriving cultural scene.

Location

The hotel is conveniently located within walking distance from the charming town center of Niagara-on-the-Lake, 52.5 miles from John C. Munro airport and provides easy access to local attractions such as wineries and historical sites. A complimentary shuttle service is available for guests to explore the surrounding area, ensuring a seamless travel experience. The picturesque tree-lined streets offer a serene environment for relaxation and exploration.

Rooms

The guest rooms at Pillar and Post are designed in a warm contemporary country style, offering a choice of king, queen, or two double beds. Amenities include crisp linens, hypoallergenic duvets, and Nespresso machines, all tailored to ensure maximum comfort. Premium and executive rooms cater to those seeking additional space and features such as fireplaces and jetted tubs. The room settings provide guests with a cozy retreat after exploring the scenic surroundings.

Eat & Drink

Dining at Pillar and Post encompasses a variety of experiences. The Cannery Restaurant offers fine dining with a menu focused on local farm-to-table flavors, particularly known for its steak offerings. Casual dining is available at The OutPost café in the hotel gardens, where guests can enjoy lighter fare and cocktails in a relaxed setting. Vintages Wine Bar and Lounge provides a selection of pub-style dishes paired with an extensive wine list, catering to diverse culinary preferences.

Leisure & Business

Pillar and Post boasts an extensive range of leisure facilities, including a heated indoor saltwater pool, an outdoor pool, hot springs, and a well-equipped fitness center. For business travelers, the hotel features modern conference rooms equipped with technology to accommodate corporate events of varying sizes. Professional event planners ensure that every detail is meticulously arranged, whether for business meetings or special gatherings.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Room

Max:

2 persons

44 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Superior Queen Room

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Shower

Heating

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Deluxe Queen Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Heating

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Getting around

A list of all available modes of transport

City Center

Niagara-on-the-Lake2700 ft

Airports

John C. Munro (YHM) 52.6 mi

Pearson (YYZ) 74.2 mi

Bus

Bus stop 5.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Heavenly Relaxation

The spa experience was truly rejuvenating! My massage from Martha was out of this world, and enjoying the hot springs at night while it snowed was unforgettable.view full review

Dual Pool Delight

The indoor and outdoor heated pools were a dream! Swimming in them year-round, even during chilly weather, added so much joy to our stay.view full review

Jacuzzi Bliss

My room was beautifully spacious, featuring a jacuzzi and a cozy fireplace that made our evening relaxation perfect. It was truly a home away from home.view full review

Delicious Options

The Cannery was a fantastic dining experience! Plus, the room service for breakfast was swift and delicious, catering perfectly to our needs.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Golf course

Services

Valet parking
Room service
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness center
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

48 John Street, Niagara-on-the-Lake, Canada, L0S 1J0

Map view

street view

48 John Street, Niagara-on-the-Lake, Canada, L0S 1J0

City landmarks

26 Queen Street

Fort George National Historic Site of Canada

5000 ft

Queen St

Niagara on the Lake Heritage District

3300 ft

Parks

Queen's Royal Park

4500 ft

51 Queen's Parade

Fort George National Historic Site

1.3 mi

Broadway Theatre

Mystery on the Lake

2600 ft

92 Queen Street

Statue of George Bernard Shaw

3000 ft

26 Queen Street

Niagara District Court House

2900 ft

Parks

Fort Niagara State Park

1.5 mi

Gallery

King Street Gallery

3500 ft

Museums

Niagara Apothecary Museum

3400 ft

135 Queen Street

Edward Spera Art Gallery

3300 ft

30,26 Queen St

Memorial Clock Tower of Niagara On The Lake

2900 ft

Church

St. Vincent De Paul Church

3300 ft

129 Queen St

Native Art Niagara on the Lake

3200 ft

223 Queen Street

Fort Mississauga

4900 ft

Gallery

Angie Strauss

3300 ft

Church

St Mark's Anglican Church

3800 ft

Melville Street

Niagara River Range Lighthouses

4400 ft

Parks

Simcoe Park

4000 ft

Store

Il Gelato di Carlotta

3100 ft

Gallery

Niagara Pumphouse Arts Centre

5100 ft

126 Queen St

The Ghost Walks

3900 ft

Winery

Stratus Vineyards

1.4 mi

Niagara River Recreation Trail

3000 ft

Natasha Bradley Home

2600 ft

Butler Street

Two Mile Creek Conservation Area

2500 ft

440 King St

Butler's Barracks National Historic Site

3600 ft

Niagara-on-the-Lake

Commons leash free dog walk

3600 ft

102 Morrow Plz Fort Niagara State Park

Old Fort Niagara

27.8 mi

Nearby

Museums

The Lincoln & Welland Regiment Museum

1300 ft

Restaurants

Chili Jiao

3000 ft

271 Mary Street

The Olde Angel Inn

3200 ft

224 Regent Street

Grill on King

3000 ft

233 King Street

Fournos Restaurant

3200 ft

58 Queen

The Epicurean

3700 ft

84 Queen St

Corks Restaurant

3500 ft

19 Queen Street

Rocky Mountain Chocolate Factory

3500 ft

70 Queen Street

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Convenient location

Spacious and well-equipped rooms

Noise issues in old rooms

Limited breakfast buffet

7.8/10

Very good

Rooms

7.7

Location

8.1

Service

8.1

Dining

6.4

4.5/5 based on 3162 review

#6 of 16 hotels in Niagara-on-the-Lake based on Tripadvisor

Ian

United Kingdom, April 2024

7.4/10

The hotel has beautiful and very relaxing old rooms with nice comfortable beds and an electric fireplace to brighten up the room. However, there are no hooks in the bathroom to hang anything, and noise can be an issue due to poor soundproofing.

Rooms

8.0

The rooms are beautiful and very relaxing with nice comfortable beds and an electric fireplace.

Service

7.0

The staff is usually top-notch and well-trained, but there may be some instances of poor customer care skills.

Location

9.0

The hotel is beautifully situated in a lovely residential area, perfect for romantic walks. It's a bit off the beaten path but still convenient for exploring the wine country region.

Dining

6.0

The dining experience may be sub-par with limited options, and the Cannery restaurant could use improvement.

Facilities

7.0

The facilities need some attention, particularly in soundproofing and bathroom amenities.

John

United States of America, April 2024

7.8/10

The hotel is in a convenient location but lacks soundproofing in the rooms. The service is mostly friendly and professional but with a hygiene concern. The dining experience may be pricey and delayed. The facilities are well-maintained with clean pool areas.

Rooms

7.0

The room was clean initially but had poor service on the second day. Noise from equipment inside the building could be disruptive. Lack of soundproofing was noticeable.

Service

8.0

The staff was generally knowledgeable and friendly, but a hygiene issue was noted. The service for amenities like room service and valet parking was efficient.

Location

9.0

The hotel is located far from the building with clean surroundings. Quick arrangements can be made for transportation. The bar area may offer economical dining options.

Dining

7.0

The dining experience was delicious but expensive. There were delays despite prior interactions. The scrambled eggs were a highlight.

Facilities

8.0

The facilities are well-maintained, including the pool area. However, noise from equipment may affect the ambiance.

Nick

United Kingdom, March 2024

7.0/10

My stay at the hotel was a mixed experience. The rooms were a bit stuffy and humid but clean and comfortable, while the staff was kind and accommodating. The location was fantastic, being within walking distance to downtown, yet the dining options were a bit disappointing. The facilities were average, with some noise issues, but overall, it was a decent stay.

Rooms

7.0

The rooms were a bit stuffy and humid but clean and comfortable.

Service

8.0

The staff was kind and accommodating.

Location

9.0

The location was fantastic, within walking distance to downtown.

Dining

5.0

The dining experience was poor with limited options.

Facilities

6.0

The hotel facilities had some noise issues but were average.

David

United States of America, January 2024

8.0/10

I had a wonderful stay at the hotel. The rooms were spacious, clean, and had everything we needed, including a cozy fireplace and luxurious robes. Being close to the 100 Fountain Spa was so convenient for us to relax by the pool. However, the noise from the glass indoor bay windows outside our room was a bit bothersome at times.

Rooms

9.0

The rooms had everything you could ask for and more, near the 100 Fountain Spa, with a fireplace and robes.

Service

8.0

The staff were absolutely outstanding and very pleasant and accommodating. However, the noise from the hall outside the old rooms could be a drawback.

Location

9.0

The hotel's location was perfect, with great coffee and attractions within a 5-minute radius. It is off the beaten path but still in a prime spot in Toronto.

Dining

7.0

The dining experience was extensive and covered every taste. We enjoyed a traditional Prix Fix Turkey dinner. However, the buffet for breakfast was not as impressive compared to others.

Facilities

7.0

The facilities were good, but the noise issues in the old rooms could affect the overall experience.

Convenient location

Noise issues in old rooms

Simon

United Kingdom, June 2023

8.0/10

I was pleasantly surprised by how clean and comfortable the rooms were in the main building, making it easy to access all amenities without stepping outside. The service was exceptional, from the moment we arrived to the time we left, with a very friendly and accommodating staff. The location was a bit off the beaten path but still beautiful, although the spa experience felt a bit rushed. Dining at the Cannery restaurant was exceptional, although it could use a bit of an upgrade. Overall, a great place to stay with fantastic amenities.

Rooms

8.0

The rooms were really clean and cozy in the main building, providing a convenient stay without having to step outside.

Service

9.0

The service was absolutely amazing, with an incredibly friendly and personable staff.

Location

7.0

The location was beautiful, although a bit noisy and busy at times, offering access to all spa amenities including the natural spring.

Dining

7.0

Dining at the Cannery restaurant was exceptional with a good selection, but it could use some upgrading.

Facilities

9.0

The facilities were amazing and inviting, providing a great overall experience during the stay.

clean

noisy

Richard

United Kingdom, May 2023

7.0/10

My stay at the hotel was a mixture of comfort and convenience. The rooms, while cozy with a nice sitting area and fireplace, felt a bit outdated for the price paid. Directly above the spa, it was a relaxing experience, despite needing some redecorating to match modern standards.

Rooms

7.0

The rooms were cozy with a nice sitting area with a fireplace and a large TV, but they could use some updating.

Service

8.0

The staff was very friendly and helpful, making arrangements for our reservations with a smile and always being attentive without being overbearing.

Location

8.0

The location was excellent overall, although a bit out of the way. The calm and relaxing atmosphere near the Hot Springs added to the appeal.

Dining

5.0

The dining experience fell short of expectations, especially considering the high charge. The lack of variety and poor quality left much to be desired.

Facilities

7.0

The facilities were suitable, but improvements in dining options would enhance the overall stay.

Henry

United States of America, April 2023

7.6/10

My stay at the hotel was a mix of great and not-so-great experiences. The room was superb with amenities like a fireplace, bathrobes, and a large bathroom with a jacuzzi tub, but there was an issue with leakage that made the room musty and humid. The service was lovely and very welcoming, particularly after touring Canada. The location, though a lovely tribute to historic elegance, was overcrowded and not as relaxing as I had hoped. The dining experience offered exceptional food, but the coolness detracted from the overall comfort. Overall, my stay had its highs and lows.

Rooms

8.0

The room was superb with a fireplace, bathrobes, and a large bathroom with a jacuzzi tub. However, there was an issue with leakage that made the room musty and humid.

Service

9.0

The service was lovely and very welcoming after touring Canada.

Location

6.0

The location was a lovely tribute to historic elegance, but it was overcrowded and not as relaxing as I had hoped.

Dining

8.0

The dining experience was exceptional, but the coolness took away from the comfort of the meal.

Facilities

7.0

The facilities were in good condition.