The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Assistance!
“The staff was incredibly helpful in assisting us with arrangements for attending a local festival, making our experience stress-free and enjoyable.” view full review
Delicious Dining!
“Dinner at the Cannery Restaurant was wonderful, with attentive service and delicious meals that made us feel truly valued.” view full review
Beautiful Gardens!
“The outdoor areas and gardens were beautifully maintained, providing a peaceful retreat where we enjoyed the serene environment.” view full review
Comfortable Sanctuary
“Our room was wonderfully quiet and spotlessly clean, providing the perfect sanctuary for a restful night after a busy day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Services
Valet parking
Room service
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Massage
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
48 John Street,
Niagara-on-the-Lake,
Canada,
L0S 1J0,
Ontario
Map view
street view
48 John Street,
Niagara-on-the-Lake,
Canada,
L0S 1J0,
Ontario
City landmarks
26 Queen Street
Fort George National Historic Site of Canada
1.5
km
Queen St
Niagara on the Lake Heritage District
990 m
Park
Queen's Royal Park
1.4
km
51 Queen's Parade
Fort George National Historic Site
2.0
km
Theatre
Mystery on the Lake
770 m
92 Queen Street
Statue of George Bernard Shaw
900 m
26 Queen Street
Niagara District Court House
880 m
Park
Fort Niagara State Park
2.3
km
Gallery
King Street Gallery
1.0
km
Museum
Niagara Apothecary Museum
1.0
km
135 Queen Street
Edward Spera Art Gallery
980 m
30,26 Queen St
Memorial Clock Tower of Niagara On The Lake
880 m
Church
St. Vincent De Paul Church
980 m
129 Queen St
Native Art Niagara on the Lake
960 m
223 Queen Street
Fort Mississauga
1.5
km
Gallery
Angie Strauss
990 m
Church
St Mark's Anglican Church
1.1
km
Melville Street
Niagara River Range Lighthouses
1.3
km
Park
Simcoe Park
1.2
km
Store
Il Gelato di Carlotta
930 m
Gallery
Niagara Pumphouse Arts Centre
1.5
km
126 Queen St
The Ghost Walks
1.2
km
Winery
Stratus Vineyards
2.3
km
Niagara River Recreation Trail
890 m
Natasha Bradley Home
770 m
Butler Street
Two Mile Creek Conservation Area
740 m
440 King St
Butler's Barracks National Historic Site
1.1
km
Niagara-on-the-Lake
Commons leash free dog walk
1.1
km
102 Morrow Plz Fort Niagara State Park
Old Fort Niagara
44.8
km
Nearby
Museum
The Lincoln & Welland Regiment Museum
390 m
Restaurants
Chili Jiao
900 m
271 Mary Street
The Olde Angel Inn
960 m
224 Regent Street
Grill on King
900 m
233 King Street
Fournos Restaurant
960 m
58 Queen
The Epicurean
1.1
km
84 Queen St
Corks Restaurant
1.1
km
19 Queen Street
Rocky Mountain Chocolate Factory
1.1
km
70 Queen Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient location
Spacious and well-equipped rooms
Noise issues in old rooms
Limited breakfast buffet
7.4/10
Very good
Rooms
7.7
Location
8.1
Service
8.1
Dining
6.4
Guest reviews
7.4/10
based on 7 reviews
4.5/5
based on 3162 reviews
8.6
8.6/10 based on 570 reviews
#6 of 16 hotels in Niagara-on-the-Lake based on Tripadvisor
Ian
United Kingdom,
April
2024
7.4/10
The hotel has beautiful and very relaxing old rooms with nice comfortable beds and an electric fireplace to brighten up the room. However, there are no hooks in the bathroom to hang anything, and noise can be an issue due to poor soundproofing.
Rooms
8.0
The rooms are beautiful and very relaxing with nice comfortable beds and an electric fireplace.
Service
7.0
The staff is usually top-notch and well-trained, but there may be some instances of poor customer care skills.
Location
9.0
The hotel is beautifully situated in a lovely residential area, perfect for romantic walks. It's a bit off the beaten path but still convenient for exploring the wine country region.
Dining
6.0
The dining experience may be sub-par with limited options, and the Cannery restaurant could use improvement.
Facilities
7.0
The facilities need some attention, particularly in soundproofing and bathroom amenities.
John
United States,
April
2024
7.8/10
The hotel is in a convenient location but lacks soundproofing in the rooms. The service is mostly friendly and professional but with a hygiene concern. The dining experience may be pricey and delayed. The facilities are well-maintained with clean pool areas.
Rooms
7.0
The room was clean initially but had poor service on the second day. Noise from equipment inside the building could be disruptive. Lack of soundproofing was noticeable.
Service
8.0
The staff was generally knowledgeable and friendly, but a hygiene issue was noted. The service for amenities like room service and valet parking was efficient.
Location
9.0
The hotel is located far from the building with clean surroundings. Quick arrangements can be made for transportation. The bar area may offer economical dining options.
Dining
7.0
The dining experience was delicious but expensive. There were delays despite prior interactions. The scrambled eggs were a highlight.
Facilities
8.0
The facilities are well-maintained, including the pool area. However, noise from equipment may affect the ambiance.
Nick
United Kingdom,
March
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms were a bit stuffy and humid but clean and comfortable, while the staff was kind and accommodating. The location was fantastic, being within walking distance to downtown, yet the dining options were a bit disappointing. The facilities were average, with some noise issues, but overall, it was a decent stay.
Rooms
7.0
The rooms were a bit stuffy and humid but clean and comfortable.
Service
8.0
The staff was kind and accommodating.
Location
9.0
The location was fantastic, within walking distance to downtown.
Dining
5.0
The dining experience was poor with limited options.
Facilities
6.0
The hotel facilities had some noise issues but were average.
David
United States,
January
2024
8.0/10
I had a wonderful stay at the hotel. The rooms were spacious, clean, and had everything we needed, including a cozy fireplace and luxurious robes. Being close to the 100 Fountain Spa was so convenient for us to relax by the pool. However, the noise from the glass indoor bay windows outside our room was a bit bothersome at times.
Rooms
9.0
The rooms had everything you could ask for and more, near the 100 Fountain Spa, with a fireplace and robes.
Service
8.0
The staff were absolutely outstanding and very pleasant and accommodating. However, the noise from the hall outside the old rooms could be a drawback.
Location
9.0
The hotel's location was perfect, with great coffee and attractions within a 5-minute radius. It is off the beaten path but still in a prime spot in Toronto.
Dining
7.0
The dining experience was extensive and covered every taste. We enjoyed a traditional Prix Fix Turkey dinner. However, the buffet for breakfast was not as impressive compared to others.
Facilities
7.0
The facilities were good, but the noise issues in the old rooms could affect the overall experience.
Convenient location
Noise issues in old rooms
Simon
United Kingdom,
June
2023
8.0/10
I was pleasantly surprised by how clean and comfortable the rooms were in the main building, making it easy to access all amenities without stepping outside. The service was exceptional, from the moment we arrived to the time we left, with a very friendly and accommodating staff. The location was a bit off the beaten path but still beautiful, although the spa experience felt a bit rushed. Dining at the Cannery restaurant was exceptional, although it could use a bit of an upgrade. Overall, a great place to stay with fantastic amenities.
Rooms
8.0
The rooms were really clean and cozy in the main building, providing a convenient stay without having to step outside.
Service
9.0
The service was absolutely amazing, with an incredibly friendly and personable staff.
Location
7.0
The location was beautiful, although a bit noisy and busy at times, offering access to all spa amenities including the natural spring.
Dining
7.0
Dining at the Cannery restaurant was exceptional with a good selection, but it could use some upgrading.
Facilities
9.0
The facilities were amazing and inviting, providing a great overall experience during the stay.
clean
noisy
Richard
United Kingdom,
May
2023
7.0/10
My stay at the hotel was a mixture of comfort and convenience. The rooms, while cozy with a nice sitting area and fireplace, felt a bit outdated for the price paid. Directly above the spa, it was a relaxing experience, despite needing some redecorating to match modern standards.
Rooms
7.0
The rooms were cozy with a nice sitting area with a fireplace and a large TV, but they could use some updating.
Service
8.0
The staff was very friendly and helpful, making arrangements for our reservations with a smile and always being attentive without being overbearing.
Location
8.0
The location was excellent overall, although a bit out of the way. The calm and relaxing atmosphere near the Hot Springs added to the appeal.
Dining
5.0
The dining experience fell short of expectations, especially considering the high charge. The lack of variety and poor quality left much to be desired.
Facilities
7.0
The facilities were suitable, but improvements in dining options would enhance the overall stay.
Henry
United States,
April
2023
7.6/10
My stay at the hotel was a mix of great and not-so-great experiences. The room was superb with amenities like a fireplace, bathrobes, and a large bathroom with a jacuzzi tub, but there was an issue with leakage that made the room musty and humid. The service was lovely and very welcoming, particularly after touring Canada. The location, though a lovely tribute to historic elegance, was overcrowded and not as relaxing as I had hoped. The dining experience offered exceptional food, but the coolness detracted from the overall comfort. Overall, my stay had its highs and lows.
Rooms
8.0
The room was superb with a fireplace, bathrobes, and a large bathroom with a jacuzzi tub. However, there was an issue with leakage that made the room musty and humid.
Service
9.0
The service was lovely and very welcoming after touring Canada.
Location
6.0
The location was a lovely tribute to historic elegance, but it was overcrowded and not as relaxing as I had hoped.
Dining
8.0
The dining experience was exceptional, but the coolness took away from the comfort of the meal.
Holland House Beach Hotel
Fun&Sun Smart Hane Sun
Hotel Van Gogh
44 Curzon Street By Mansley
Il Mercato Hotel & Spa
Mandarin Oriental Pudong, Shanghai
Xo Hotel Paris
Globales Almirante Farragut
Hotel Zing
Hotel Navona
Hotel De Bordeaux